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Delivery and Packaging

Orders will normally be dispatched within 1-2 business days subject to availability. Delivery by our courier is normally overnight from dispatch, depending on the area delivered to in the UK. Therefore we aim to have your order to you within 3-4 days from day of order. Our delivery charge is currently £4.95 for deliveries to Mainland UK.

Mainland UK Delivery is FREE on all orders over £50.00. Continue adding products to your shopping basket and the £4.95 delivery charge will automatically be removed once your order total goes over £50.00.

For delivery charges outside UK mainland, please contact us at or Tel 01892 616871

Please see below for a cheaper delivery option if you are ONLY ordering a small amount of Michael's Original products.

If possible and convenient, please let us know if there is somewhere to leave your parcel if you are going to be out eg 'behind gate', 'by back door', 'with neighbour at no42' etc. This will avoid you have to rearrange a delivery from a courier.

We can deliver to mainland Europe but each parcel delivery charge will be calculated on a case by case basis dependent on weight of your order. So if you are outside of Mainland UK and would like to order, please email Lois on with your order requirements and then we can give you the exact delivery charge and you can decide if you would like to go ahead.

Small Orders for Michael's Originals or 118ml Earth Friendly Products samples

If you haven't tried a Michael's Original product before, and want to place a small order of up to 4 products, we will send by Royal Mail. Postage and packing will be £3.50 ONLY.

For this offer, please call us on Tel 01892 616871 or email Lois on

We aim to reuse all of our cardboard boxes to send out our parcels. All of these boxes are then recyclable or reusable by you.
We pack our parcels with shredded paper or recycled tissue paper that all comes from our offices and warehouse. This is biodegradable or recyclable.

If you have any specific packing requirements ( eg an allergy to shredded paper), then please let us know and we always do our best to accomodate your needs, such as packing your parcel with new 'wotsit' type packing.

Out of Stocks
Please note that on occasions, there may be particular demand for a certain product and it goes out of stock for a short period. We aim to keep these occasions to a minimum and will dispatch all orders in the shortest time possible and apologise for any inconvenience caused.